In a single mask you will view all the tasks that need to be done: those open to be answered, those to be assigned (if you are in charge) or to be taken care of, those opened by you and not yet completed, and all the notifications to which you should pay special attention.
In addition, you will be able to keep track of any reminders made against you to easily locate the most urgent requests
The view, simply by clicking, will be divisible by client and by user, for quick navigation and identification of requests